House Cleaning in Novena

Commonly excluded: exterior windows, inside the oven and fridge, laundry and ironing, dishes, wet-wiping walls, mould remediation, cleaning up after pests, biohazards, and anything requiring a ladder. These are add-ons or specialist jobs. Always get the inclusion list in writing so the visit matches your expectations.

Yes, and most providers accommodate it — either with their own green product line (sometimes a small surcharge) or by using products you supply. Flag allergies, babies, and pets when booking. Note that some jobs, like heavy limescale or mould, genuinely need stronger chemistry to work.

A 1-2 bedroom apartment usually takes 2-3 hours for one cleaner; a 3-bedroom home takes 3-4 hours. Deep cleans run 4-8 hours or use a two-person team. First visits always take longer than maintenance visits because the cleaner is working through accumulated grime and learning the layout.

Key-holding is standard for recurring cleans, but do it deliberately: use a lockbox or smart lock where possible, get key-holding terms in writing (companies usually have a policy), and check the cleaner or company carries insurance that covers key loss and lock replacement. Change codes when you change providers.

No — most recurring customers aren't. Be present for the first visit to walk through the task list and access arrangements, then switch to key, lockbox or concierge access. If you work from home, agree a room order so the cleaner works around you.

Yes, if the cleaner is a Singaporean or PR working for themselves. It is illegal if the 'freelancer' is a migrant domestic worker employed by another household — MOM enforces this, and the hiring household can be fined. Booking through an NEA-licensed company or established platform removes the ambiguity.

S$18-$35 per hour, with most licensed providers at S$22-$30 and platforms like Helpling from about S$25/hour. Sessions carry a 3-4 hour minimum, so a weekly clean of an HDB flat typically runs S$80-$140 per visit.