Movers in Napier

Basic coverage included in most quotes is minimal (often a small amount per item or per kilo/pound). Ask about full-value protection or goods-in-transit insurance, what it costs, and what's excluded — owner-packed boxes are usually not covered for breakage. Photograph valuable items before the move and note any damage on the delivery sheet before the crew leaves.

Yes, but as a declared specialty item with a surcharge — upright pianos, safes, marble tables and gym machines need extra crew, straps or dollies. Never let a two-person crew improvise a piano move down stairs; ask whether the firm has done that specific item and whether their insurance covers it.

Do a proper survey — in-home or video — or send a full inventory list, including garage, loft and garden items. Vague phone estimates based on 'a 2-bed flat' are the top cause of moving-day price disputes. Get at least three quotes in writing, and check whether each includes travel time, fuel, materials, and dismantling.

Many moving companies offer short-term storage (their own warehouse or partnered self-storage), useful when completion dates don't line up. Expect a re-delivery fee plus weekly or monthly storage charges, and check whether insurance covers goods while in storage — it's often a separate policy from transit cover.

Tipping norms vary by country — common in North America (roughly $5 per mover per hour or 5-10% of the bill for good service), appreciated but not expected in the UK, Australia and most of Europe and Asia. Cold drinks and easy parking access are universally welcomed. Never feel obliged to tip for careless service.

Book 2-4 weeks ahead for a standard local move, and 6-8 weeks for peak periods — summer, the start and end of each month, and weekends, which sell out first. Last-minute slots exist midweek and mid-month, and some companies discount them.

Two movers with a truck typically run NZD $110-$200 per hour. A 1-bed local move lands around $300-$800, a 3-bed house $1,200-$3,000. Inter-island moves add ferry freight and are usually quoted fixed rather than hourly.

Yes — Cook Strait ferry freight adds several hundred to over a thousand dollars depending on volume, and scheduling depends on ferry space. Most companies quote inter-island moves as fixed-price consignments, and sharing truck space ('backloading') can cut the cost substantially if your dates are flexible.