Aircon Servicing & Repair in Auckland

If you run multiple units daily, yes — contracts usually price each visit 15-30% below one-off rates, include priority booking during heatwaves, and some include minor parts. For a single, lightly used unit, paying per visit is usually cheaper.

A musty smell means mould or bacteria on the evaporator coil or in the drain pan — fixed with a chemical wash. A burning smell can be dust on a heater element or a failing motor and is worth an inspection. A vinegar-like or chemical smell can indicate a refrigerant leak; turn the unit off and call a technician.

A common rule: if the repair costs more than half the price of a new unit, or the system is over 10-12 years old and needs a compressor or coil replacement, replace it. Newer inverter units are typically 30-50% more efficient, so heavy users recoup part of the cost through lower bills.

Get 2-3 quotes and compare what each service actually includes — some cheap quotes cover only a filter rinse. Check for the refrigerant-handling certification required in your country, ask how long they have serviced your brand and type of system, and read recent reviews that mention follow-up visits, not just the first appointment.

A standard single-unit service is typically $120-$250, with multi-unit discounts. Deep hygiene cleans of mouldy indoor units run $200-$350. Winter is peak season in NZ since heat pumps are primarily used for heating — book a service in autumn.

Under the Healthy Homes Standards, rentals must have fixed heating capable of heating the main living room, which is often a heat pump — and the landlord is responsible for keeping it in working order. Tenants should clean filters and report faults in writing.