Web Design in Durban

Five that separate pros from dabblers: Can I see 3 live sites you built and still maintain? Who actually does the work — you or subcontractors? Will I own the domain, hosting and code? What's included in the price and what costs extra? What happens if I want changes after launch?

Three price bands exist everywhere: DIY builders (Wix, Squarespace) at a monthly subscription, freelancers for custom small-business sites at a mid four-figure project price, and agencies at 2-4x freelancer rates with more process. The biggest cost driver is page count and custom functionality, not visual polish.

A content management system (WordPress, Webflow, Shopify) lets you edit text, images and posts without a developer. If you'll update content more than a few times a year — blog, menus, listings — you need one. If the site is a static business card, skipping the CMS makes the site cheaper, faster and harder to hack.

One page: what the business does, the site's single main goal (calls, bookings, orders), the pages you need, 2-3 example sites you like and why, your content status (ready or needed), deadline, and budget range. Sharing your real budget gets you an honest proposal instead of a guessing game.

You should. Insist that the domain is registered in YOUR name (not the designer's), you hold the hosting account credentials, and the contract transfers full rights to the design and code on final payment. Designer-owned domains are the single most common lock-in trap in this industry.

Freelancers typically charge R350-R900/hr, with 5-page small-business sites at R8,000-R30,000 and e-commerce from R20,000. Cape Town and Joburg agencies sit at the top; skilled independents in smaller cities undercut them significantly.

ECTA Section 43 requires your legal name and registration number, physical address, contact details, full price disclosure, terms of sale and refund policy — plus POPIA-compliant data handling. Ask your designer to include a compliant footer and legal pages in the build.