House Cleaning in Ntuzuma

Ask: Are you insured, and for how much? Who exactly will clean my home — same person each visit? What's on your standard task list, and what's excluded? Do you bring supplies? What's your policy on damage, rescheduling and cancellation? How do you handle keys? Providers who answer these crisply are almost always the better operators.

It varies and you must confirm before booking. Most companies bring everything; many independent and platform-booked cleaners expect you to provide products, a vacuum and a mop — especially in Asia and the Middle East. If the cleaner brings supplies, tell them about any surface restrictions (stone worktops, hardwood) and preferences like fragrance-free or eco products.

Reputable providers carry public/general liability insurance that covers accidental damage — ask for proof before the first visit, not after an incident. Report damage within 24 hours with photos. With uninsured independents you're relying on goodwill, which is the real cost hidden inside a cheap hourly rate.

No — most recurring customers aren't. Be present for the first visit to walk through the task list and access arrangements, then switch to key, lockbox or concierge access. If you work from home, agree a room order so the cleaner works around you.

Platform and company rates run roughly R40-R110 per hour, with a standard half-day clean around R250-R600. Directly employed domestic workers are paid at least the national minimum wage (around R29-R30/hour, adjusted annually) plus UIF — cheaper per hour, but you take on the employer obligations.

Yes — it's mandatory if they work for you 24 hours a month or more, and it's a real protection: UIF pays out if they lose work, fall ill or take maternity leave. Registration is done through the Department of Employment and Labour and contributions are small (1% employer + 1% employee of wages).