House Cleaning in Johannesburg

Norms vary by country. In North America, tipping 10-20% on one-off or deep cleans is common, and many people give a holiday bonus to a regular cleaner rather than tipping each visit. In the UK, Australia, and most of Asia, tipping is appreciated but not expected. Agency cleaners often can't accept cash tips — a good review carries real weight instead.

A standard clean covers surfaces you touch weekly: vacuuming, mopping, dusting, bathrooms, kitchen wipe-down and bins. A deep clean adds the build-up work — inside the oven and fridge, skirting boards, under furniture, limescale removal, grout scrubbing and window sills. Deep cleans typically cost 50-100% more and take roughly twice as long. Book a deep clean first if the home hasn't been professionally cleaned in 6+ months, then maintain with standard cleans.

It varies and you must confirm before booking. Most companies bring everything; many independent and platform-booked cleaners expect you to provide products, a vacuum and a mop — especially in Asia and the Middle East. If the cleaner brings supplies, tell them about any surface restrictions (stone worktops, hardwood) and preferences like fragrance-free or eco products.

Commonly excluded: exterior windows, inside the oven and fridge, laundry and ironing, dishes, wet-wiping walls, mould remediation, cleaning up after pests, biohazards, and anything requiring a ladder. These are add-ons or specialist jobs. Always get the inclusion list in writing so the visit matches your expectations.

Platform and company rates run roughly R40-R110 per hour, with a standard half-day clean around R250-R600. Directly employed domestic workers are paid at least the national minimum wage (around R29-R30/hour, adjusted annually) plus UIF — cheaper per hour, but you take on the employer obligations.

Yes — it's mandatory if they work for you 24 hours a month or more, and it's a real protection: UIF pays out if they lose work, fall ill or take maternity leave. Registration is done through the Department of Employment and Labour and contributions are small (1% employer + 1% employee of wages).