House Cleaning in Tsuen Wan

No — most recurring customers aren't. Be present for the first visit to walk through the task list and access arrangements, then switch to key, lockbox or concierge access. If you work from home, agree a room order so the cleaner works around you.

It varies and you must confirm before booking. Most companies bring everything; many independent and platform-booked cleaners expect you to provide products, a vacuum and a mop — especially in Asia and the Middle East. If the cleaner brings supplies, tell them about any surface restrictions (stone worktops, hardwood) and preferences like fragrance-free or eco products.

First cleans are priced 30-100% higher because the cleaner is removing months of build-up — limescale, soap scum, greasy kitchen surfaces — that maintenance visits never face. Some companies require a deep clean before starting a recurring schedule. After that, the home stays near baseline and visits get faster and cheaper.

A standard clean covers surfaces you touch weekly: vacuuming, mopping, dusting, bathrooms, kitchen wipe-down and bins. A deep clean adds the build-up work — inside the oven and fridge, skirting boards, under furniture, limescale removal, grout scrubbing and window sills. Deep cleans typically cost 50-100% more and take roughly twice as long. Book a deep clean first if the home hasn't been professionally cleaned in 6+ months, then maintain with standard cleans.

Key-holding is standard for recurring cleans, but do it deliberately: use a lockbox or smart lock where possible, get key-holding terms in writing (companies usually have a policy), and check the cleaner or company carries insurance that covers key loss and lock replacement. Change codes when you change providers.

Norms vary by country. In North America, tipping 10-20% on one-off or deep cleans is common, and many people give a holiday bonus to a regular cleaner rather than tipping each visit. In the UK, Australia, and most of Asia, tipping is appreciated but not expected. Agency cleaners often can't accept cash tips — a good review carries real weight instead.

Regular weekly arrangements run about HK$85-$110 per hour; one-off bookings typically HK$100-$140. With 3-hour minimums, a standard session costs roughly HK$260-$430. Platform-booked helpers publish rates upfront, which makes comparison easier than the agency route.

No. A foreign domestic helper's visa ties her to one sponsoring employer, and part-time work for anyone else is illegal — the helper risks removal and the hiring household risks prosecution. Hire local part-timers or go through an agency employing its own staff.