House Cleaning in Le Sud-Ouest

Commonly excluded: exterior windows, inside the oven and fridge, laundry and ironing, dishes, wet-wiping walls, mould remediation, cleaning up after pests, biohazards, and anything requiring a ladder. These are add-ons or specialist jobs. Always get the inclusion list in writing so the visit matches your expectations.

Key-holding is standard for recurring cleans, but do it deliberately: use a lockbox or smart lock where possible, get key-holding terms in writing (companies usually have a policy), and check the cleaner or company carries insurance that covers key loss and lock replacement. Change codes when you change providers.

Reputable providers carry public/general liability insurance that covers accidental damage — ask for proof before the first visit, not after an incident. Report damage within 24 hours with photos. With uninsured independents you're relying on goodwill, which is the real cost hidden inside a cheap hourly rate.

Cross-check reviews on at least two platforms, ask for two recent references you can actually call, and confirm insurance in writing. For companies, check the business is registered. A short paid trial clean is the best test: judge punctuality, whether they follow your task list, and how they handle feedback before committing to a recurring slot.

First cleans are priced 30-100% higher because the cleaner is removing months of build-up — limescale, soap scum, greasy kitchen surfaces — that maintenance visits never face. Some companies require a deep clean before starting a recurring schedule. After that, the home stays near baseline and visits get faster and cheaper.

Businesses earning over $30,000 a year must register for and charge GST/HST, so an established company's invoice should show a registration number. A part-time independent under the threshold legitimately may not charge it — but a full-time operator quoting 'no tax, cash only' is usually working informally, with no insurance behind them.

Yes — salt stains, sand and slush tracked into entryways add measurable time between November and April, and some cleaners charge slightly more or recommend adding entry/floor-focus time in winter. Booking a deep clean in spring, after the melt, is a common Canadian rhythm.