Aircon Servicing & Repair in Nanaimo

A standard service covers cleaning or replacing filters, cleaning the evaporator coil and blower, flushing the drainage tray and pipe, checking refrigerant pressure, testing thermostat and controls, and inspecting electrical connections. It does not include repairs, parts, or refrigerant top-ups — those are quoted separately.

A musty smell means mould or bacteria on the evaporator coil or in the drain pan — fixed with a chemical wash. A burning smell can be dust on a heater element or a failing motor and is worth an inspection. A vinegar-like or chemical smell can indicate a refrigerant leak; turn the unit off and call a technician.

Most charge a call-out or diagnostic fee that covers travel and the first inspection; many waive or credit it against the repair if you go ahead. Confirm the fee, whether it is credited, and any surcharge for evenings, weekends, or urgent same-day visits before the technician is dispatched.

Check the simple things first: thermostat mode and setpoint, dirty filters, and blocked outdoor unit airflow. If those are fine, the usual culprits are low refrigerant from a leak, a failed capacitor or fan motor, or a dirty coil. Low refrigerant always means a leak — a technician should find and fix the leak, not just top up the gas.

Refrigerant does not get used up — if the level is low, there is a leak. A proper job is leak detection, repair, then regas, which costs several times a plain top-up but stops the problem recurring. Be wary of any technician who suggests routine annual top-ups.

Yes — federal and provincial programs (e.g. Canada Greener Homes-successor programs, provincial utility rebates) offer meaningful rebates for replacing AC/furnace setups with cold-climate heat pumps. Amounts change by province and year, so ask the contractor which programs your equipment qualifies for and get it in writing.

May-June, before the short cooling season peaks. Many homeowners bundle a spring AC tune-up with a fall furnace service; combined maintenance plans typically cost less than two separate visits.